Returns & Refunds

We want you to feel confident about your purchase. Please read this policy before wearing, washing or returning merchandise. Nothing in this policy limits rights that cannot be waived under applicable law.

Return Request Window

Contact HUMBLE ENTERPRISES within 14 calendar days after carrier-confirmed delivery to request a return authorization. Requests made outside this window may be declined. Sending a package without authorization does not guarantee acceptance or refund.

Condition Requirements

Eligible merchandise must be unworn, unwashed, unaltered and free from makeup, deodorant, fragrance, pet hair, smoke, stains or damage. Original tags, hygienic liners, accessories and product packaging must be included. Try on clothing carefully and do not remove tags until you decide to keep it.

Items That Cannot Be Returned

Unless required by law, final-sale merchandise, gift cards, intimate goods, opened personal-care items and items personalized for the customer are not returnable. Clearance or promotional products may have different conditions when clearly identified before purchase.

Starting a Return

1. Email wholesale@thehumbleenterprises.com with your order number, the item name and the reason for the request.
2. Wait for return instructions and authorization before shipping.
3. Package the item securely and use a trackable method. Keep the receipt until the return is completed.

Return shipping is normally the customer’s responsibility unless the item was incorrect, damaged on arrival or otherwise covered by applicable law. We are not responsible for an unauthorized return or a package lost before it reaches the designated return location.

Damaged, Defective or Incorrect Items

Inspect your order promptly. Contact us within 7 days of delivery with the order number, a description and clear photographs of the product and packaging. Do not discard the item or packaging until we respond. Normal variation in color, pattern placement or measurements within a reasonable tolerance is not necessarily a defect.

Refund Review

Authorized returns are inspected after arrival. If approved, a refund is submitted to the original payment method. Original shipping charges, expedited fees and return shipping are not refundable unless required by law or the return resulted from our error. Financial institutions may take additional business days to post the credit.

Exchanges

Because inventory changes quickly, direct exchanges are not guaranteed. The fastest option may be to place a new order and return the eligible original item. We will explain available options when reviewing your request.

Late or Missing Credits

After receiving a refund confirmation, allow your card issuer or payment provider its normal processing time. If the credit remains missing, contact the provider first and then send us the order number and refund confirmation so we can investigate.

Questions

Email wholesale@thehumbleenterprises.com or call +1 947-204-1825 before returning merchandise.